Skip to SearchSkip to ContentSkip to Footer
Home > Policy and analysis > Reports > Education, consumer rights and maintaining trust: what students want from their university

Education, consumer rights and maintaining trust: what students want from their university

Education, consumer rights and maintaining trust: what students want from their university​A key feature of the success of the UK higher education sector is a relationship where universities support and challenge students to achieve their educational goals through high-quality programmes of academic study. 

Drawing on a survey carried out by ComRes on behalf of Universities UK, this report aims to assess how student perspectives of this crucial relationship are evolving in the context of a growing emphasis on market competition and consumer rights. It then looks at the implications of these attitudes for universities and policymakers ahead of the establishment of the new Office for Students (OfS), the regulator for the English higher education sector from 2018.​

News

Universities UK response to government’s support package for UK research jobs

27 June 2020
​The UK government has announced a support package to give greater job protection for researchers, scientists and technicians working at UK universities during coronavirus (COVID-19).

Graduates at a graduation ceremony

Supporting graduates: The Class of 2020

25 June 2020
​Paid internships should be offered to the graduate class of 2020 to support their employment prospects and to help businesses get back on their feet following the Covid-19 lockdown.

Blog

The careers services team at Royal Holloway, University of London

How university careers services are supporting graduates through Covid-19

25 June 2020
Gabi Binnie from AGCAS explains how university careers services moved their provision online almost overnight following lockdown, in order to ensure students and graduates continue to be supported.

Girl with laptop by window

Embracing the future of learning and teaching

5 June 2020
The university sector's response to COVID-19 has brought about an unprecedented opportunity to reshape the higher education experience for staff and students, says Jisc Chief Executive Paul Feldman.