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Student experience

three students stitting in a cafe with laptops, laughing

​​The UK's universities want to provide students with a world-class education so that they can achieve their full potential.

​UK universities enrol over 2 million students each year from the UK and around world, who study nearly 1,200 different subjects. In the 2017 National Student Survey 84% of students said they were happy with their courses. UK universities also consistently outperform their overseas counterparts in the International Student Barometer survey.

We aim to help universities to build on this success by:

  • ensuring the student recruitment system operates fairly and effectively to the benefit of all

  • helping the sector meet its responsibilities to current and prospective students in line with consumer rights standards

  • developing effective policy and practice that can continue to promote excellent teaching and learning

  • communicating the benefits of a university education and explaining what students can expect from their time at university through the media, events and political briefings

Supporting teaching and stu​dent choices​

We are working closely with the Department for Education on the development of the Teaching Excellence Framework to ensure that it supports the continued development of good quality teaching across the sector.

We work with the Office for Students and national funders on the information provided to students so that they can make well informed choices. We also work with UCAS on admissions policy.   ​

We host events and publish briefings on universities' duties under consumer rights law. We assess contemporary policy issues and debates and track trends in student recruitment.

We also work on the wellbeing​ of students studying at university, including student mental wellbeing and student misconduct, crime and harassment.

This work is overseen by our Student Policy Network, chaired by Professor Debra Humphris, Vice-Chancellor of the University of Brighton.

Consumer rights and universities: findings of the Universities UK self-assessment exercise

Report
28 November 2016
A summary of the findings of a Universities UK ​self-assessment exercise designed to help universities evaluate their approach towards the requirements of consumer protection law.

Universities UK response to the Teaching Excellence Framework technical consultation for year two

12 July 2016
Universities UK welcomes the government’s commitment to encouraging excellent practice in teaching and learning through the introduction of the Teaching Excellence Framework. Here we set out a number of areas where we recommend further consideration.

Student experience outcomes report front cover

Student experience: measuring expectations and outcomes

Report
23 May 2016
There is a growing public and policy interest in the experience of and outcomes for students studying at university. This report aims to contribute to this discussion by exploring potential avenues for development.

Freedom of speech briefing front cover

Parliamentary briefing: Freedom of speech on campus

Briefing
24 November 2015
This briefing covers some of the legal and other considerations for universities on the matter of freedom of speech on university campuses.

Student mental wellbeing in higher education: good practice guide report cover

Student mental wellbeing in higher education: good practice guide

Report
13 February 2015
For the teaching and support of students experiencing mental health difficulties was commissioned by us and produced by the Mental Wellbeing in Higher Education Working Group.

Report page

Masters with a purpose: taught postgraduate employability and employer engagement

Report
15 May 2014
University-business collaboration in the design and delivery of postgraduate taught (PGT) courses is diverse and flourishing.

Breaking down the barriers report cover

Introducing Higher Education Achievement Report (HEAR)

Report
3 October 2012
This report seeks official endorsement from Universities UK and GuildHE for the Higher Education Achievement Report (HEAR) to be adopted sector-wide for students entering higher education in academic year 2012–13.

Breaking down the barriers report cover

Research report: Promoting the UK doctorate: challenges and opportunities

Report
23 July 2009
The publication of this report coincides with news that the Government is expected to announce plans to develop a comprehensive policy for postgraduate study.

Breaking down the barriers report cover

Research report: Taught postgraduate students: market trends and opportunities

Report
7 May 2009
This report underlines the importance of the taught postgraduate market in the UK: this group now constitutes almost a fifth of all higher education students in the UK and has grown very rapidly over the past decade.

Breaking down the barriers report cover

Beyond the honours degree classification: The Burgess Group final report

Report
16 October 2007
This report considers the honours degree classification system, which measures a student’s performance on an undergraduate honours degree programme.

Events

Blogs

The careers services team at Royal Holloway, University of London

How university careers services are supporting graduates through Covid-19

25 June 2020
Gabi Binnie from AGCAS explains how university careers services moved their provision online almost overnight following lockdown, in order to ensure students and graduates continue to be supported.

Girl with laptop by window

Embracing the future of learning and teaching

5 June 2020
The university sector's response to COVID-19 has brought about an unprecedented opportunity to reshape the higher education experience for staff and students, says Jisc Chief Executive Paul Feldman.

News

Graduates at a graduation ceremony

Supporting graduates: The Class of 2020

25 June 2020
​Paid internships should be offered to the graduate class of 2020 to support their employment prospects and to help businesses get back on their feet following the Covid-19 lockdown.

UUK response to latest UCAS data on applicant offers and student deferrals

25 June 2020
UUK has responded to the latest UCAS (18 June) data which details the number of applicants with a firm offer to start university this autumn and the latest on student deferrals.

The team

Charlotte Snelling

Charlotte Snelling

Policy Manager
Universities UK