Student experience

three students stitting in a cafe with laptops, laughing

​​The UK's universities want to provide students with a world-class education so that they can achieve their full potential.

​UK universities enrol over 2 million students each year from the UK and around world, who study nearly 1,200 different subjects. In the 2017 National Student Survey 84% of students said they were happy with their courses. UK universities also consistently outperform their overseas counterparts in the International Student Barometer survey.

We aim to help universities to build on this success by:

  • ensuring the student recruitment system operates fairly and effectively to the benefit of all

  • helping the sector meet its responsibilities to current and prospective students in line with consumer rights standards

  • developing effective policy and practice that can continue to promote excellent teaching and learning

  • communicating the benefits of a university education and explaining what students can expect from their time at university through the media, events and political briefings

Supporting teaching and stu​dent choices​

We are working closely with the Department for Education on the development of the Teaching Excellence Framework to ensure that it supports the continued development of good quality teaching across the sector.

We work with the Office for Students and national funders on the information provided to students so that they can make well informed choices. We also work with UCAS on admissions policy.   ​

We host events and publish briefings on universities' duties under consumer rights law. We assess contemporary policy issues and debates and track trends in student recruitment.

We also work on the wellbeing​ of students studying at university, including student mental wellbeing and student misconduct, crime and harassment.

This work is overseen by our Student Policy Network, chaired by Professor Debra Humphris, Vice-Chancellor of the University of Brighton.

Review of the Teaching Excellence Framework Year 2

Review of the Teaching Excellence Framework Year 2

31 August 2017
A review of the results, impact and cost of making submissions to the Teaching Excellence Framework in its first ‘test’ year.

Education, consumer rights and maintaining trust: what students want from their university

Education, consumer rights and maintaining trust: what students want from their university

Report
21 June 2017
An assessment of how student perspectives of the student–university relationship are evolving in the context of a growing emphasis on market competition and consumer rights in higher education.

Universities UK response to the Office for Students consultation on registration fees and other fees

14 March 2017
A fee-based approach to OfS funding will be an opportunity to strengthen accountability to the sector. However, as the costs of the OfS will also indirectly fall on students, fees and funding should be value for money, sustainable and proportionate.

Consumer rights and universities: findings of the Universities UK self-assessment exercise

Report
28 November 2016
A summary of the findings of a Universities UK ​self-assessment exercise designed to help universities evaluate their approach towards the requirements of consumer protection law.

Universities UK response to the Teaching Excellence Framework technical consultation for year two

12 July 2016
Universities UK welcomes the government’s commitment to encouraging excellent practice in teaching and learning through the introduction of the Teaching Excellence Framework. Here we set out a number of areas where we recommend further consideration.

Student experience outcomes report front cover

Student experience: measuring expectations and outcomes

Report
23 May 2016
There is a growing public and policy interest in the experience of and outcomes for students studying at university. This report aims to contribute to this discussion by exploring potential avenues for development.

Freedom of speech briefing front cover

Parliamentary briefing: Freedom of speech on campus

Briefing
24 November 2015
This briefing covers some of the legal and other considerations for universities on the matter of freedom of speech on university campuses.

Student mental wellbeing in higher education: good practice guide report cover

Student mental wellbeing in higher education: good practice guide

Report
13 February 2015
For the teaching and support of students experiencing mental health difficulties was commissioned by us and produced by the Mental Wellbeing in Higher Education Working Group.

Report page

Masters with a purpose: taught postgraduate employability and employer engagement

Report
15 May 2014
University-business collaboration in the design and delivery of postgraduate taught (PGT) courses is diverse and flourishing.

Breaking down the barriers report cover

Introducing Higher Education Achievement Report (HEAR)

Report
3 October 2012
This report seeks official endorsement from Universities UK and GuildHE for the Higher Education Achievement Report (HEAR) to be adopted sector-wide for students entering higher education in academic year 2012–13.

Events


Fair admissions conference

24 Feb 2021, 09:30 - 16:00

Blogs

The grades u-turn caused a ripple effect throughout education – it could be catastrophic for unis

25 August 2020
From over-stretched finances to lack of space and facilities, universities are facing a perfect storm of problems.

Laptop, phone and tablet, at home studying

Covid-19 silver linings: how the pandemic has increased opportunities for disabled university students

15 July 2020
AbilityNet's Amy Low explains how new ways of working brought about by the pandemic have resulted in improvements in accessibility and inclusion for disabled university students.

News

students from above

Universities UK calls for urgent action on racial harassment in higher education

24 November 2020
UUK has published a new set of recommendations designed to decisively tackle racial harassment as part of efforts to address racial inequality in UK higher education.

Universities determined to review and prove value of degrees

16 November 2020
​Universities in England are developing a charter to help ensure they take a consistent and transparent approach to identifying and improving potentially low value or low quality courses.

The team

Charlotte Snelling

Charlotte Snelling

Policy Manager
Universities UK