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Student experience

Student experience

​​The UK's universities want to provide students with a world-class education so that they can achieve their full potential.

​UK universities enrol over 2 million students each year from the UK and around world, who study nearly 1,200 different subjects. In the 2017 National Student Survey 84% of students said they were happy with their courses. UK universities also consistently outperform their overseas counterparts in the International Student Barometer survey.

We aim to help universities to build on this success by:

  • ensuring the student recruitment system operates fairly and effectively to the benefit of all

  • helping the sector meet its responsibilities to current and prospective students in line with consumer rights standards

  • developing effective policy and practice that can continue to promote excellent teaching and learning

  • communicating the benefits of a university education and explaining what students can expect from their time at university through the media, events and political briefings

Supporting teaching and stu​dent choices​

We are working closely with the Department for Education on the development of the Teaching Excellence Framework to ensure that it supports the continued development of good quality teaching across the sector.

We work with the Office for Students and national funders on the information provided to students so that they can make well informed choices. We also work with UCAS on admissions policy.   ​

We host events and publish briefings on universities' duties under consumer rights law. We assess contemporary policy issues and debates and track trends in student recruitment.

We also work on the wellbeing​ of students studying at university, including student mental wellbeing and student misconduct, crime and harassment.

This work is overseen by our Student Policy Network, chaired by Professor Debra Humphris, Vice-Chancellor of the University of Brighton.

Briefing: student contracts

Briefing
1 August 2018
A briefing exploring the development of student contracts and sets out recommendations for good practice

The financial concerns students

The financial concerns of students

Report England
20 June 2018
Research by the National Education Opportunities Network and Portland Communications for Universities UK, which finds that students need better information about tuition fees and student loans when deciding to apply for a university course.

Growth and choice in university admissions

Report
4 June 2018
Analysis of trends in student admissions since 2010, which finds that as undergraduate acceptances have increased, average student attainment has also risen.

Universities UK response to the subject-level TEF consultation

Report
22 May 2018
Based on the proposals set out in the consultation and feedback from the pilots to date, Universities UK is concerned that a viable subject level TEF would require substantial changes to either of the current options.

Briefing: Compensation and refund policies – developing good practice

Briefing
27 April 2018
A briefing to aid consistency in how universities approach refund and compensation policies for students.

Guidance for allegations of student misconduct: implementation of the Universities UK/Pinsent Masons guidance on how to handle alleged student misconduct which may also constitute a criminal offence

Report
5 April 2018
The first in a series of updates exploring the implementation of the 2016 guidance, focusing on the development of a case-management system and taking first disclosures.

Understanding degree algorithms report front cover

Understanding degree algorithms

18 October 2017
The findings of a joint Universities UK-GuildHE project looking at the configuration of degree algorithms – the sets of rules institutions follow to determine a student's final degree classification.

Review of the Teaching Excellence Framework Year 2

Review of the Teaching Excellence Framework Year 2

31 August 2017
A review of the results, impact and cost of making submissions to the Teaching Excellence Framework in its first ‘test’ year.

Education, consumer rights and maintaining trust: what students want from their university

Education, consumer rights and maintaining trust: what students want from their university

Report
21 June 2017
An assessment of how student perspectives of the student–university relationship are evolving in the context of a growing emphasis on market competition and consumer rights in higher education.

Blogs

Student mental health: dealing with the transition from school to university

15 August 2018
As students receive exam results and many confirm their university places, Student Minds' Louise Honey looks at the often difficult transition from school or college to university, and the new guidance and online support available.

University admissions and clearing: what to expect this year

10 August 2018
Universities UK's Dan Wake looks at this year's applications cycle and what applicants and their families should expect.

News

Government review is a fantastic opportunity to improve the university system for students

5 September 2018
Government must aim to create a sustainable university funding system in England, which supports learners from all backgrounds to reach their potential.

National Student Survey 2018

27 July 2018
UUK's response to the 2018 National Student Survey results.

The team

William Hammonds

William Hammonds

Policy Manager
Universities UK

Stephanie Harris

Policy Analyst
Universities UK